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Making the online experience feel equally as high-end as the offline experience takes planning and significant customer know-how.
To serve your brand--every day, on every connection--your partner must be a leader who has built the mobile competencies and customer know-how required to master mobile connectivity that drives customer loyalty".
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It doesn't matter whether the customer knew how to eat sushi or ordered too much gari, starting eating from Toro, or asked to cut nigiri in two pieces because it would be too big for her mouth.
Write an expiration date on the estimate to let the potential customer know how long the estimate is valid.
If a soup just ran out and the cook needs to make a new one, let the customer know how long that will take and suggest an alternative.
Instead, find polite and reassuring ways to let the customer know how their request can be accommodated or give reasons as to why it won't be possible.
Few customers know how much they are paying for roaming.
Unfortunately, few restaurant customers know how to identify corkiness.
If your product is better, let customers know how.
We played our role and the customers knew how to play theirs".
Ensuring that train companies make sure that customers know how to get the cheapest fare would be a start.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com