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Avoid getting defensive or confrontational if a customer is questioning a product or service.
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No one is questioning that.
A rum business it is, questioning science.
Who is questioning corporate culture?
No one is questioning OpenTVs technology.
Everybody is questioning everything.
His face is questioning, now.
But BandSwapper is adding to the confusion by misleading potential customers who are questioning whether or not there are two full bands included with Sport Watch purchases by referring to those claims as "speculation".
And you'll need to reconnect with your troops, and by that I mean your customers, who surely are questioning the kinds of history rewriting around paid inclusion that make a mockery of earlier definitions of not doing evil.
He or she could be questioning a customer service procedure or policy, because the customer feels it's unfair or was processed incorrectly.
If it is damaging for the environment and stressful for both customers and retail staff, should we be questioning our consumer culture?
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com