"customer fault" is correct and usable in written English.
It is used to indicate that a customer is responsible for a problem or mistake. For example, "We had to issue a refund because the item was damaged, but it was determined to be the customer's fault."
Subtext: "It's the customers' fault if they get fat and ill, not ours.
In other words, although the tickets were purchased on the airline's own website, the cock-up had nothing to do with the company".Clearly it's not the customers' fault that the third-party providers they use made this error," says Emil, who will probably now have to put his tuxedo back in mothballs.
Q. What if the error was actually the customer's fault?
"Their default way of acting is to say it's the customer's fault," he said of E-ZPass officials.
There was even a sly implication that delays were often the customer's fault for failing to send correct supporting evidence along with their benefit claims.
But depending on the company and the fine print, there might be a $50 deductible and limitations -- for example, repairs might be covered only if the damage is not the customer's fault.
In other words, AOL says that it is not a significant problem, and that even if it were a significant problem, it is the customer's fault, not AOL's.
The food in Venice is a disgrace (so are its prices, but as one of the first capitalist cities in Europe, that's the customer's fault as much as the seller's).
It's not really the customer's fault for being unaware of how the process works, as Apple had made getting to the subscription management screen far more difficult than it should be.
No, that isn't you, the customer's fault.
Wells Fargo "would systematically attempt to charge or pass the rate lock expiration fees on to customers, even when the delay was not the customer's fault," Alaniz alleged in his complaint, filed July 10 in federal court in Los Angeles.
