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One call from a customer ended up changing the business.
Fleming sought bankruptcy protection after the Kmart Corporation, its biggest customer, ended a contract.
The customer ended up apologising for their error and the team felt it showed Hill was on their side.
Instead of directly eating the cost of the paid download, or paying for whichever in-game items a customer ended up using, Amazon would pay developers based on how long people used a certain app.
On the call, a cleaner's car trouble meant that the company had to scramble to find a replacement (it helps that Homejoy pays some of its top cleaners to remain available on-call), and the aforementioned unhappy customer ended up getting a free cleaning — which seemed to to make up for a lot of the stress.
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So the customer ends up with five bras to try on at home, with no obligation to buy.
Making a sale at any cost too often means that the customer ends up with the wrong product or service — and may not return.
While the customer ends up with a low rate on a good room, the snubbed hotel is left with an empty room and no revenue.
Today, with just a few clicks, the customer ends up telling thousands of people in one shot.
Customers "ended up deferring decisions, and bookings came back," he said.
But it was mayhem; some customers ended up sitting and eating on the steps outside.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com