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Overall there are 23 rail operating companies – suggesting that the total shortfall in customer compensation is likely to be around £150m.
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A major story in November last year about HSBC setting aside more than £1bn for customer compensation was downplayed by the Telegraph, and Oborne pointed to other examples of advertisers being placated by editorial decisions.
The agency's maximum upfront compensation is $500,000 for each eligible customer.
Compensation is falling.
"Compensation is becoming obscene.
But donors' compensation is meagre.
Compensation is generally lower there.
"The compensation is inadequate.
Compensation is not ….
Compensation is one thing.
Compensation is highly, highly competitive.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com