The phrase "customer assessment" is correct and usable in written English.
It can be used in contexts related to evaluating or analyzing customer needs, preferences, or satisfaction.
Example: "The customer assessment revealed that most clients prefer online support over phone calls."
Alternatives: "client evaluation" or "customer evaluation."
The proposed method can generate approximate rules to consider the ambiguity of customer assessments.
In this article, we test the influence that the sequence of discrete events separated by several days or weeks plays on customers' assessment of service bundles.
Compensation is found to improve customers' assessment of the service encounter in all three countries, but positive effects on repurchase intention and word of mouth (WOM) are only found for the American sample and not for the Singaporean and Australian samples.
Customers' assessments of the system's "ambience" (cleanliness, safety and so forth) have risen from the low 20s to above 80 (out of 100), according to Mr Collins.
For instance, Schneider and colleagues [ 20], in a sample of bank branches, found that service climate positively predicted subsequent customers' assessments of service quality.
Relationship quality refers to a customer's assessment of the strength of their relationships with the service providers (Crosby et al. 1990).
Knowledge of your e-business customers and assessment of their future needs will be your first priority and should correspond to your company's abilities, goals and marketing objectives.
And what IBM announcement would be complete without some consulting services, and this one includes Resiliency Consulting Services for SoftLayer clients to help customers with assessment, planning and management of the disaster recovery process.
Further description of service value refers to customer's overall assessment of utility (value) in a services context [16].
