Recent calls have been made to include training in emotional intelligence in healthcare workers as a means of improving leadership qualities, preventing burnout and stress, and improving curricula and communication skills.
While existing curricula teach communication or assessment of prognosis in oncology or palliative care [ 21– 26], none addresses the unique challenges of incorporating prognosis in the care of older adults with multimorbidity.
These tools have been used successfully for internet-based or telemedicine courses on surgical procedures [ 51, 52], but they have not been applied to curricula addressing communication skills during mental health-related visits for primary care clinicians.
Based on successful in-person curricula for communication skills and our previous on-line curricula, we created an on-line course consisting of 28 modules (4.75 hours CME credit) about communication skills during pediatric visits that included a mental health concern; each module included a brief case, a multiple choice question, an explanation, and a 1 2 minute video demonstrating key skills.
Two approaches for developing medical communication curricula are a consensus approach and a theory driven approach.
From 2016-2017, she led the BE Communication Lab and taught the communication curricula for BE's two communication-intensive undergraduate courses.
The results I've seen include a spectrum of approaches, with curricula piecing together communication, negotiation, problem-solving, statistics, Excel, R, and internal data tools.
Moreover, graduates from curricula where community-based teaching had been offered had the advantage of increased confidence in communication skills and clinical skill competencies.
Experience of actually talking to diverse communities (17; 2 communication teachers; 2 curricula heads; 5 diversity teachers; 4 policymakers; 3 students and 1 user) Clinical contexts (18; 3 communication teachers; 2 curricula heads; 4 diversity teachers; 3 policymakers; 2 researchers, 2 students and 2 users).
