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(The term comes from the software industry, where it is used to describe a collaborative, cross-functional software development and deployment method). The dev-ops unit is responsible for managing and optimizing the ongoing performance of connected products after they have left the factory.
Not coincidentally, Drayton's pre-Ashoka career included a 10-year stint as a consultant and manager at McKinsey & Company, where the deployment of cross-organizational and cross-functional teams is an essential part of serving clients' needs.
Quality function deployment (QFD) is a customer-oriented design tool with cross-functional team members reaching a consensus in developing a new or improved product to increase customer satisfaction.
Following a hands-on approach, the proposed solution takes advantage of existing and commonly deployed technologies aiming at an incremental deployment of the software-defined control mechanisms for the purpose of cross-functional service orchestration.
Quality function deployment (QFD) is a methodology for translating customer wants (WHATs) into relevant engineering design requirements (HOWs) and often involves a group of cross-functional team members from marketing, design, quality, finance and production and a group of customers.
Facilitated cross-functional optimizations?
Cross-functional collaboration.
Create a cross-functional communication team.
Cross-functional groups often have different incentives.
"We're trying to create cross-functional journalists".
Promoted and implemented cross-functional training programs.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com