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A number of well-known incidents and accidents had led the aviation industry to introduce Crew Resource Management (CRM) training designed specifically for flight attendants, and joint (pilot and flight attendant) CRM training as a way to improve teamwork and communication.
1. CRM training.
This study evaluates participant reactions and attitudes to CRM training.
The aim of the project was to design, deliver, and evaluate an offshore CRM training course.
Their feedback was generally positive indicating that CRM training can be adapted for this industrial sector.
To date no evidence is available from the ICU environment that CRM training improves patient safety.
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We are currently developing evidence-based requirements for a national ICU-CRM training curriculum in the Netherlands.
ICU-CRM training should therefore emphasize: briefing and debriefing skills using exercises and actual ICU video footage the effective use of checklists identifying team roles promoting structure, reduction of ineffective communication performance feedback as an essential requirement in CRM.
Any CRM-training has to meet Federal Aviation Authority FAAA) or Joint Aviation Authority JARregulationsons.
The basis is a 2-day CRM-training using lectures, video-feedback and interactive exercises.
Tailoring CRM-training to the specific needs of an ICU requires insight in the specific clinical processes and culture [32].
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