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Our contribution in this paper consists in the definition of a mapping framework for coordination models in crisis response.
This paper proposes a three-stage conceptual framework for crisis signal detection consisting of signal scanning, capture and transmission to the crisis response centre.
A coordinated multi-dimensional time space comprehensive defense framework must be undertaken using a variety of aspects such as technology, planning, implementation, management, and public crisis response preparation.
And also a very strong crisis response.
The interaction effect between crisis type and crisis response strategies on corporate reputation is not significant.
The results show that in the case of high crisis involvement or in the case of rational framing of crisis communication, crisis response strategies that match the crisis type increase the post-crisis attitude toward the organization.
The crisis response more or less worked.
The crisis response is really no mystery.
This study investigates the moderating impact of crisis involvement and message framing on the effect of crisis response strategies on post-crisis attitude toward an organization.
This study investigates the moderating impact of the timing of crisis disclosure on the effect of crisis response strategies on organizational post-crisis reputation.
The impact of crisis type and crisis response strategies on perceptions of corporate reputation is measured for 316 consumers participating in a 3 (crisis type: victim crisis, accidental crisis, preventable crisis) × 3 (crisis response: deny strategy, diminish strategy, rebuild strategy) between-subjects experimental design.
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