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Multiple tensions between a central programme and the local NHS "customers," convoluted communication lines, and NHS trusts' lack of capacity and readiness for IT enabled change all contributed to delays.
The complex supply chains and convoluted communication processes between hospitals, local service providers, software suppliers, and NHS Connecting for Health that we previously described, persisted over time.
These include convoluted communication channels between different stakeholders, unrealistic deployment timelines, delays, and applications that could not quickly respond to changing national and local NHS priorities.
The difficulties arising from this arrangement were evident from NHS interviewees repeatedly speaking of convoluted communication channels and, particularly, frustratingly slow response times to deal with requests for software fixes or changes.
Similar(56)
If you can only catch every other word of an announcement, then telling people "not to forget to take your personal belongings with you when you leave the train", which when written down appears impossibly convoluted, might be a more effective communication than "remember to take your belongings with you".
Beckett also treats the difficulty of communication, as Watt tells his story in increasingly convoluted anagrams to the narrator.
Remember "convoluted"?
The nomenclature is convoluted.
It's convoluted.
I know this is convoluted.
These deals were really convoluted".
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com