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69% of people said it was easy to get a convenient appointment with their GP in the last year.
If he or she was not present at that time, a convenient appointment was made for a second visit, and, if necessary, a third.
Ministers say they will be able to provide more convenient appointment times for working people if GPs "re-jig" their hours.
The new WeGoLook process for this customer works like this: WeGoLook schedules the earliest and most convenient appointment for the bank customer at his home, place of employment, Starbucks — wherever.
It comes as figures reveal that a third of people accessing casualty departments in the city are in their 20s and it is thought they are doing so, not because they have a genuine emergency, but because they are unable to get a convenient appointment during the week.
If the participant agreed, a mutually convenient appointment was arranged to conduct the interview.
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Getting their help scheduling more convenient appointments would be valuable.
Working people get a worse GP service because they cannot get convenient appointments, NHS England claims.
A further 24% said they did not even bother to contact their GP because they anticipated there would be no convenient appointments available.
Our patients tell us they do need easy access to us, to book convenient appointments, order prescriptions and get their test results promptly.
First Minister Carwyn Jones has said GPs could provide more convenient appointments for working people if they "re-jig" their hours, without the need to work longer.
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