Contrary to popular belief, customer service is not a cost center like payroll processing or other non-strategic business functions.
Contrary to what some customers might think, those fees don't necessarily go to the men and women delivering the pizzas.
"In doing so, Merrill misused this information and acted contrary to its representations to customers," the S.E.C. said in a statement.
And, contrary to popular belief, the customer isn't always right.
It was not actually expected, contrary to the understanding of customers and workers, to produce anything.
Black Friday doesn't even necessarily offer the best discounts, contrary to what retailers want their customers to believe.
Contrary to what you might expect, customers in the middle of the NPS spectrum aren't necessarily the easiest ones to win over.
Eventually, the larger vision here is reducing headcount – despite any claims to the contrary about shifting workers to "customer service" and "stocking".
The airline revealed it had offered the customer compensation and, contrary to previous reports, clarified that the animal was alive when it was taken off the flight.
Do I get into a fight with them?' "We're not directing them to call the police and/or throw people out," he said, advising owners to use common sense and deal with smokers "as they would with any customer doing something contrary to house rules".
