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Yesterday Facebook announced a content moderation policy update, telling TechCrunch, "There are certain forms of misinformation that have contributed to physical harm, and we are making a policy change which will enable us to take that type of content down.
Motherboard got their hands on some content moderation policy documents from Facebook that show Pepe, a cartoon frog harmlessly created by cartoonist Matt Furie, has earned himself the bizarre honor of being the only cartoon that employees reviewing content are encouraged to delete when depicted in "the context of hate".
Facebook's content moderation policy team talks often about "drawing lines," and then communicating those lines clearly.
In an open letter to Facebook users last year, Zuckerberg wrote that he sees Facebook as a model for human interaction on a global scale, and envisions Facebook moving toward a "democratic" content moderation policy that can serve as a model for how "collective decision-making may work in other aspects of the global community".
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Platforms' content moderation policies certainly remain a bone of contention for governments and lawmakers.
The content moderation policies of all the major internet platforms have come under intense scrutiny by the media and public in recent years, as the companies have lurched from controversy to controversy over issues such as foreign interference in elections, rising political extremism and violence, fake news and misinformation, and targeted harassment campaigns.
David Kaye, the special rapporteur for the United Nations on the promotion and protection of the right to free expression, recommended in a recent report that private companies — and governments — should as a routine matter consider the impact that content moderation policies have on human rights.
After the controversy over de-platforming Alex Jones in August 2018, Twitter's CEO agreed that his company should root its values in international human rights law and Facebook referenced this body of law in discussing its content moderation policies.
Specifically, they plan to ask about how content moderation policies are made, enforced and monitored; how users are informed of these things; how "creators of fabricated content" are detected; and how users may appeal or otherwise affect these policies.
There were fears that loyal Redditors might ditch the site after one of the community's favorite employees Victoria Taylor was fired, and co-founder Steve Huffman announced stricter content moderation policies after returning to replace former CEO Ellen Pao.
Increase "decisional transparency" — Facebook still does not offer adequate transparency around content moderation policies and practices, they suggest, arguing it needs to publish more detail on its procedures, including specifically calling for the company to "post and widely publicize case studies" to provide users with more guidance and to provide potential grounds for appeals.
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CEO of Professional Science Editing for Scientists @ prosciediting.com