contacting their support

USAGE SUMMARY

The phrase "contacting their support" is correct and usable in written English.
It can be used when referring to reaching out to a customer service or technical support team for assistance or inquiries. Example: "If you encounter any issues with the software, I recommend contacting their support for help."

✓ Grammatically correct

News & Media

Academia

Science

Human-verified similar examples from authoritative sources

Similar Expressions

59 human-written examples

We're grateful to the thousands of Stonewall supporters, many of them straight, who played a big part by contacting their MPs in support".

The Guardian

We are therefore, going in droves to stopbigmedia.com/potterwatch and rocking out against an emerging VoldeMedia by not just listening to Wizard Rock songs but by contacting their Senators to support the bipartisan bill that is bringing people from "every House at Hogwarts" together in Congress to stop the "Imperiused" Chairman Martin in his tracks in the next 24 hours.

Huffington Post

Reynolds said that those who would like to use the service should contact their IT support resource about the availability of the software.

Johns Hopkins University

Assuming the email must be in error, I contacted their technical support who confirmed that they do indeed have to turn off customer sites periodically for hours at a time to perform standard routine updates to their systems.

Forbes

If you get stuck, you can easily contact their technical support agents.

Huffington Post

He called on Americans to contact their lawmakers in support of a compromise.

The New York Times

Mr. Robertson recently had Mr. Jones as a guest on "The 700 Club," his television show, and encouraged his viewers to contact their legislators to support the bill.

The New York Times

In a televised speech Monday evening, Mr. Obama called on Americans to contact their lawmakers in support of a compromise over a plan to increase the federal borrowing authority that the Treasury Department says will be exhausted Aug. 2.

The New York Times

Of course, gay rights advocates have lobbied New Yorkers for years to contact their lawmakers in support of such legislation, which Gov. Andrew M. Cuomo, a Democrat, plans to pursue in the coming months.

The New York Times

Detective Chief Inspector Stuart Dixon of Lancashire police said: "From our inquiries today we believe that there may be a strong batch of heroin in the area and I would urge anyone who uses this drug to contact their local drug support agency.

The Guardian

In an email sent out by his WallBuilders organization urging his minions to contact their representatives in support of H. Con.

Huffington Post

Expert writing Tips

Best practice

When instructing users on how to resolve an issue, use "contacting their support" to clearly direct them to the appropriate channel for assistance.

Common error

Ensure that "their" correctly refers to the entity providing the support; otherwise, rephrase to specify which support team is being contacted. For instance, if it's a product-specific support, mention the product name to avoid ambiguity.

Linguistic Context

The phrase "contacting their support" functions as a gerund phrase describing the act of reaching out to a support team. Ludwig AI examples show its use in providing instructions or suggesting a course of action for users needing assistance.

Expression frequency: Rare

Frequent in

News & Media

30%

Academia

20%

Science

15%

Less common in

Formal & Business

10%

Wiki

10%

Encyclopedias

5%

Ludwig's WRAP-UP

The phrase "contacting their support" is grammatically correct and serves to direct individuals toward the appropriate channels for assistance. While Ludwig AI deems its usage acceptable, it remains relatively rare. The phrase is observed across news, academic, and scientific contexts. When using the phrase, clarity is paramount: ensuring that "their" correctly refers to the entity offering the support is vital. Alternatives, such as "reaching out to their customer service" or "contacting their assistance team", can also be considered to provide further clarity or variety.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

Contacting their assistance team

Uses 'assistance team' instead of 'support'.

Reaching out to their customer service

Focuses on customer service aspect instead of general support.

Making contact with their customer support

Rephrases 'contacting' as 'making contact'.

Getting in touch with their help desk

Specifies the 'help desk' as the point of contact.

Getting assistance from their support department

Specifies 'support department' as the entity providing support.

Seeking help from their support staff

Emphasizes the action of seeking help.

Communicating with their support personnel

Emphasizes a two-way communication with the support team.

Requesting support from their team

Focuses on requesting rather than the act of contacting.

Asking their support for assistance

Emphasizes asking and mentions assistance explicitly.

Submitting a support ticket to their team

Highlights the process of opening a formal request.

FAQs

How can I use "contacting their support" in a sentence?

You can use "contacting their support" to indicate reaching out to a support team for assistance. For example, "If you have any issues, consider contacting their support for immediate help".

What's an alternative to "contacting their support"?

Alternatives include "reaching out to their customer service", "getting in touch with their help desk", or "contacting their assistance team", depending on the context.

Is it correct to say "contacting they're support"?

No, "contacting they're support" is incorrect. "They're" is a contraction of "they are", not the possessive form. The correct phrase is "contacting their support", where "their" indicates possession.

When should I use "contacting its support" instead of "contacting their support"?

"Contacting its support" is appropriate when referring to a singular entity, like a company or organization considered as a single unit, while "contacting their support" refers to reaching out to a support team who belong to them.