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Some heard about us and they contacted us with e-mail.
"A couple of weeks ago Bloomberg contacted us with an item saying he would be delivering meals to the elderly," Mr. McElroy said.
Having spotted our coverage of the project in the Guardian and the Observer, Sireau contacted us with news of what his organisation was doing.
We find it regrettable that Thomas Nelson never contacted us with even one specific area of concern before curtly notifying us they had dropped the work.
Our research showed that 40%to50%0% of customers who contacted us with complaints defected if it took us longer than five days to respond.
It's no surprise, then, that when he announced that he would be stepping down at the end of this month, there was a collective sigh of dismay from both readers and film industry figures, many of whom later contacted us with questions they wanted to ask him before he retired.
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