A trained MoH interviewer contacted the case-patient or proxy by phone or in person to conduct an initial screening.
The patients were identified from the hospital's computer system and admission logbooks and by contacting the case manager for patients with HIV.
There was no formal time at which patients could no longer exercise their option to contact the case manager by telephone.
They are motivated and empowered during this intervention to contact the case manager if problems or changes in health status occur.
Physician consent to contact the cases was requested for 3248 cases.
Patients were able to contact the case-management team via the personnel on night duty and could make phone contact during holidays for purposes of crisis intervention.
In 2011, we telephonically contacted the CC cases to take a more detailed occupational history.
But Ms. Baptiste contacted the other Neediest Cases-affiliated agencies, securing a washing machine and other help for the family.
The police said that they had not been contacted about the case and that no investigation had begun.
GPs were contacted in the case of living patients.
No investigators were contacted in the case of missing or obscure data.
