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What we demonstrated with Starbucks is the power of the consumer voice".
The healthcare consumer voice has the potential to strengthen current teaching practices that promote caring behaviours in nursing students.
There is no point in empowering consumers if other bits of the system aren't attuned to the consumer voice".
On the other hand, the arrangements for HealthWatch, locally and nationally, fall far short of creating the "powerful and effective new consumer voice" that was promised.
Natalie Ceeney, chief ombudsman, said: "We have seen a much stronger consumer voice in the last year − with people becoming more aware of their rights and less willing to put up with poor customer service.
The consumer voice is deeply embedded in WISDOM, with influence in all aspects of study design and planning, including enrollment strategies, consent processes, primary care physician outreach and education, risk notification, and participant retention.
Similar(29)
Mr. Detwiler said, "Mr. Hindi's was among a number of consumer voices we heard on this issue.
"Listening to consumer voices is most important in regaining credibility from our customers," the Toyota president, Akio Toyoda, said at a news conference in Toyota City, Japan, after the quality committee meeting.
George Osborne has been warned that his review into whether shoppers get a fair deal on airport VAT exemptions must listen to "strong consumer voices" to avoid a weak compromise with retailers.
Virginia Consumer Voices for Healthcare put together a primer of basic terms in English and Spanish and is funding another nonprofit, Northern Virginia Family Service, to hold training sessions to teach people about insurance.
"No one is able to predict how efficient the enrollment process will be," said Kathy May, director of Virginia Consumer Voices for Healthcare, a nonprofit group working on enrollment.
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