Prior studies have considered how variables external to the S O R model (e.g., atmospheric responsiveness, attitude toward store/website, feelings, and involvement) may shape consumer response to store and retail website atmospherics (Eroglu et al. 2003; Jain et al. 2014; Kim et al. 2009).
Joskow and Tirole (2006) examined the performances of the competitive real-time retail market given metering technology and consumer price responsiveness and showed that liberalization without the introduction of smart meters sometimes decreases the effectiveness of retail electricity trading.
The recent trends of globalisation, consumer pressure for responsiveness and reliability, and intense competition in the global trading community have made effective supply chain management a very challenging issue.
Firstly, the user of the health-care system is seen as a consumer where greater responsiveness becomes a means of attracting consumers.
But the relationship between exit, voice, and loyalty is complex: The threat of exit augments voice to a certain extent (think of responsiveness to consumer complaints in competitive versus monopolistic markets), but one's willingness to make concessions in a coalition is going to be dependent on its apparent stability.
It is important to note that obtained results are of indicative character and depend highly upon responsiveness of consumers to price changes and flexibility in production adjustments of economic sectors.
"Power and performance need to be translated into benefits the consumer can understand — such as responsiveness," says Cozza. "The Intel logo — to the average consumer — is not going to say very much".
Consumer economies demand ever-increasing responsiveness, convenience and cheapness.
In addition, since patient self-reported outcomes regarding call light usage and responsiveness (e.g. consumer assessment, inpatient satisfaction) could not be used to show its concordance with the results of the nurse self-reported measures used in this study, it is a study limitation.
(b) H1b: When consumers believe that the degree of responsiveness is higher, the service quality does not significantly increase.
