The act is intended to provide simple, speedy and inexpensive redressal to the consumers' grievances, award relief and compensation wherever appropriate to the consumer.
Increased provider communication, accessible doctor ratings and better alternatives to the traditional hospital visit are among the additional demands on the hybrid patient-consumer's list of grievances, and entrepreneurs have responded with various solutions aimed at satisfying, educating and empowering this new consumer of healthcare (Stride Health, MDSave, Guroo, others).
Instead of having to write, copy an address and find a stamp, disaffected consumers can send their grievances by clicking a mouse.
In response, the Federal Reserve took the unusual step of holding three public hearings on the deals so consumer groups could air their grievances.
A vice president, for instance, may be quite interested to learn that his head of consumer affairs ignored your earlier grievance.
Look for more and more examples of angry consumers amplifying and broadcasting their grievances and turning them into legal and public relations headaches for companies.
Too often, you have a grievance as a consumer, worker, taxpayer or citizen and you hit the wall trying to reach someone who should be helping you.
A week later, the Supreme Court issued a decree telling WhatsApp to "comply with Indian laws and appoint a grievance officer who shall address grievances of the consumers as well as coordinate with investigating agencies".
Even as they attacked, the LulzSec members craftily concealed their own identities, all the while articulating an ever-changing menu of grievances, from government corruption to consumer rights.
