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Winefield et al. classified the appointments according to transcribed consultations (43% of the consultations straightforward, 33% psychosocial, and 24% complex) [ 18].
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Tier 0 ("curbside") consultations are relatively straightforward inquiries for which existing documents or other available resources are sufficient to answer the question.
"This consultation is relatively straightforward – only asking which factors should be in the core formula, which no one really disagrees on," he said.
One new patient, an elderly man with puffy eyes and tough, squared hands said to me, at the end of a seemingly straightforward consultation, "whilst I am here doc...".
However, as Deveugele et al [ 7] noted, determining the length of face-to-face consultation is not straightforward (e.g. because of different operational definitions for the start and end times adopted by different researchers).
Because of the interplay among fields of applied ethics, as well as the multiple stakeholders in a corporate environment, even a seemingly straightforward consultation question can become complex, as demonstrated by this example.
For example, question prompt lists have been used quite widely, but their actual implementation in consultations is not always straightforward and their rates of success do vary.
CONSULTATION If you want straightforward advice — like, "Is it time to move my mother to a nursing home?" — set up a consultation.
The cases were to be based on symptoms that are known to present frequently on the telephone to out of hours centres, 7 16 and the care advice given as an outcome of the telephone consultation needed to be straightforward.
Complex consultations are usually longer than straightforward ones [ 18, 19].
For example, following one consultation the doctor thought that her consultation with a patient had been very straightforward and pleasant, but in contrast the patient was disappointed because the doctor had not acknowledged with her the significance of completing a long and difficult course of treatment for breast cancer and had concerns for her future.
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