We were particularly interested in measuring satisfaction with telephone response time, team mobility, patient welcome, family consultations, information given to patients and the number of caregivers.
Results During the consultations, information given to patients about survival benefit included numerical data ("about four weeks"), an idea of timescales ("a few months extra"), vague references ("buy you some time"), or no mention at all.
Consultation is given to all ages, though there are clearly more consultation requests for patients ageing between 59 and 70 years old.
The aim of this study was to analyse GPs' use of decision making strategies (immediate or gradual), in relation to problem characteristics (somatic and/or psychosocial problem) and the process of consultation (weight given to symptoms and/or person).
Parents with questions contacted the research group at PUFH, and a further appointment with the researcher and pediatrician was arranged and a 15- to 20-min consultation was given to such families to help with their enquiry.
SIS was granted ethical approval by the Leicestershire Ethics Committee and had a negative result, showing that the new payment had no impact on rates of general practitioners' brief advice against smoking, as recorded on completed post-consultation questionnaires given to patients by RAs[ 11].
We used systematic coding of audio recordings of consultations and validated questionnaires given to patients before consultation, immediately after consultation and at 1 month follow-up to assess consultations.
Videos were reviewed for fidelity of the simulated consultations and feedback given to actors to ensure consistency among them.
At no time did the observer interfere in the consultation; feedback was given to the health worker only when all observed consultations were complete.
One copy of the consultation shall be given to the woman concerned; two others copies shall be retained by the consulting physicians.
