They may neither be relevant to all consultations nor necessarily comprehensive, but we hope that they are a starting point to promote observation and discussion about the consultation from an orientation that embraces its new complexities.
For instance, problems with OSD policy implementation that were demonstrated by other policy implementation studies in South Africa (11, 12, 14) included rushed implementation, lack of consultation with or orientation of provincial health departments of health facility managers, lack of proper time scales, and insufficient resources.
Comprehensive work orientation and consultation opportunities were highly valued and often, but not always, experienced at the workplace.
Customer consultation, customer service and marketing orientation represent the indicator "Customer Loyalty" in the SEM.
As Table 3 shows, revenue development correlates to self-perceived innovativeness, customer consultation, other customer services, marketing orientation, offensive attitude, general intention to develop and development of customer orientation/loyalty.
We suggest that an orientation to the consultation as a dynamic process that is co-constructed between clinician and patient is helpful, one in which the structure (we prefer 'orderliness') emerges out of the collaborative work of clinician and patient (and others) and which depends on how the 'work' of consulting is distributed between participants.
The PhD study in question used critical phenomenology and in-depth individual interviews with 60 participants (same sex attracted women and their GPs) to understand the experience of the patient-doctor relationship and the place of disclosure of sexual orientation in the consultation.
One would expect that pharmacists demonstrating greater innovativeness, good levels of customer consultation and other services and a higher marketing orientation would have stronger revenue increases and a higher profit margin.
The Australian Human Rights Commission has just run a nation-wide consultation on the issues that affect people on the basis of their sexual orientation, gender identity and intersex status, or SOGII.
It said Medicare-Medicaid hospitals, which include most of the nation's facilities, may not deny visitation and consultation privileges on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity or disability.
The training will comprise four main elements: orientation to the relevant ED, taught workshops, tape recorded simulated consultations with trained actors and ongoing clinical supervision provided by experienced senior clinicians.
