consult customers

USAGE SUMMARY

The phrase "consult customers" is correct and usable in written English.
You can use it when referring to the act of seeking advice or feedback from customers regarding products or services. Example: "To improve our service, we need to consult customers about their experiences and suggestions."

✓ Grammatically correct

News & Media

Formal & Business

Wiki

Human-verified examples from authoritative sources

Exact Expressions

4 human-written examples

Consult customers, other CEOs, and industry associations.

Harvard Business Review

It may well be that the engineers do not feel any need to consult customers because they are convinced that they themselves know what is good for customers, perhaps even better than the customers.

Philosophy of Technology and Engineering Sciences

Ofcom said Openreach directors should be forced to consult customers – such as Sky and TalkTalk – on its investment plans and provide more information about how it allocates costs and assets.

The Guardian - Business

Consult customers wherever possible, whether you have an online or other survey method, or if they do not oblige being asked directly.

WikiHow

Human-verified similar examples from authoritative sources

Similar Expressions

56 human-written examples

Tesco said it had consulted customers in creating the tablet, which it said it had designed "from scratch" to ensure that it was what customers want.

The Guardian - Business

He likes to "wallow" in an issue, as he puts it, consulting customers, industry partners and Microsoft managers, often face to face.

The New York Times

In biometric practice, researchers often apply a large number of different methods in a "trial-and-error" strategy to get as much as possible out of their data and, due to publication pressure or pressure from the consulting customer, present only the most favorable results.

BMC Medical Research Methodology

Our research demonstrates, however, that early customer feedback is essential and that founders who fail to consult with customers soon after the lightbulb moment will ultimately come to regret it.

Harvard Business Review

The commission will consult major customers and competitors for their reaction, he said.

The New York Times

The American clothing retailer blamed a failure to consult its customers, and announced it would reinstate its distinctive white-on-blue marque.

The Economist

Last year, it embedded co-operative values into its constitution, and will consult with customers on the policy in the coming months.

The Guardian - Money

Expert writing Tips

Best practice

When making important decisions about your product or service, be sure to "consult customers" directly through surveys, interviews, or focus groups to ensure their needs are met.

Common error

Don't just "consult customers" as a formality. Make sure you have a system in place to analyze and act on the feedback you receive; otherwise, you risk alienating your customer base.

Linguistic Context

The phrase "consult customers" functions as a verb phrase where 'consult' is the verb and 'customers' is the direct object. It describes the action of seeking advice or information from customers. Ludwig AI confirms its correct and usable form.

Expression frequency: Uncommon

Frequent in

News & Media

50%

Formal & Business

25%

Wiki

25%

Less common in

Science

0%

Encyclopedias

0%

Academia

0%

Ludwig's WRAP-UP

The phrase "consult customers" is a grammatically correct and usable expression that emphasizes the importance of seeking feedback from customers. Ludwig AI confirms this, suggesting it’s a valid way to express customer engagement. While "consult customers" appears most frequently in news and media contexts, it’s also relevant in formal business and wiki settings. To enhance communication, consider alternatives like "seek customer feedback" or "engage customers for input". Remember to not only seek feedback but also act on it to improve customer satisfaction and business outcomes.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

seek customer feedback

This alternative focuses on the action of actively seeking feedback specifically from customers.

engage customers for input

This phrase emphasizes actively involving customers in providing their input.

solicit customer opinions

This alternative highlights the act of formally requesting opinions from customers.

gather customer insights

This focuses on collecting valuable insights and perspectives from customers.

obtain customer perspectives

This suggests acquiring customers' viewpoints and understandings.

get customer input

A more informal way of saying to receive feedback from customers.

ask customers for advice

This phrase specifically requests guidance or recommendations from customers.

survey customer preferences

This alternative focuses on conducting surveys to understand customer preferences.

interview customers

This refers to conducting formal interviews to gather detailed information from customers.

canvass customer views

This suggests thoroughly exploring and collecting a wide range of customer opinions.

FAQs

What does it mean to "consult customers"?

To "consult customers" means to seek their advice, opinions, or feedback on a particular matter, typically related to a product, service, or business decision. This can involve surveys, interviews, or other forms of direct engagement.

What can I say instead of "consult customers"?

You can use alternatives like "seek customer feedback", "engage customers for input", or "solicit customer opinions" depending on the context.

Why is it important to "consult customers"?

Consulting customers helps businesses understand their needs and preferences, leading to improved products, services, and customer satisfaction. It also fosters a sense of value and loyalty among customers.

How often should businesses "consult customers"?

The frequency of consulting customers depends on the nature of the business and the pace of change in the market. However, it's generally a good practice to regularly seek customer input, especially before making significant decisions or launching new products or services.