Exact(1)
Ofcom said Vodafone's customer service agents were not given clear guidance on what constituted a complaint, while its processes were insufficient to ensure that all complaints were appropriately escalated or dealt with in a fair, timely manner.
Similar(59)
Ofcom's discovery that customer service staff hadn't been trained in what constitutes a complaint would have come as no surprise to the couple whose house purchase fell through because Vodafone had wrecked their credit record with a phantom debt, or to those who discovered that non-existent service or terminal illness are not deemed sufficient reason for their contracts to be cancelled.
The Education Department's definition of what constitutes a complaint may also be behind the low figures, Hicks added.
One neighbor in my nine-story building on the Upper West Side believes that the daylight hours should constitute a complaint-free zone for home cabaret.
In addition, rude and abusive treatment by OSO officers constituted a recurrent complaint (including from local elected officials) at a recent community forum in Anthony, New Mexico.
At a recent conference at Notre Dame University, one participant, who has extensively interviewed migrants, recounted that Border Patrol agents occasionally taunt those they apprehend by playing "La Cucaracha". In addition, rude and abusive treatment by OSO officers constituted a recurrent complaint (including from local elected officials) at a recent community forum in Anthony, New Mexico.
Word-finding failures constitute a major complaint in old age [11] and by using a picture naming task we found that the proportion of correct naming (Know) responses correlated with FA in a number of WM bundles.
The neural underpinnings of other types of age-related cognitive decline, such as language, have enjoyed less attention despite the fact that language difficulties such as word-finding failures constitute a major complaint as we age [11].
Please note that completing the "Harassment, Discrimination, Bias, or Hate Crime Reporting Form" does not constitute filing a complaint with Human Resources.
In September, Disney pulled a range of kids' costumes and pyjamas amid complaints that they constituted a ghastly form of "brownface" cultural appropriation, an offence that the company clearly took seriously.
The complaint alleged an actual occurrence which under the law constituted a prima facie offensepossession of narcotics.
Write better and faster with AI suggestions while staying true to your unique style.
Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com