Still, no statistics bolster the claim that, with the help of a personal concierge, employees are working harder, longer and are happier.
Ann Mond Johnson runs Zest Health, which is a pioneer in the concierge-style employee customer service that is one of the components of the Health Rosetta.
Where Vesper differs, in part, is that Vesper actually places a concierge-like employee with its customers on a part-time basis so their point of contact can figure out everyone's favorite coffee, schedule repairs, and stock supplies, using the help of the many vendors with which Vesper is currently forming relationships.
Hotel Arts Barcelona has a new cava concierge program; several employees who are experts in cava lead guests staying on the club floor through a complimentary tasting of of three varieties daily.
Circles, a concierge service, gives employees prizes, including time off, for getting high scores on customer-satisfaction surveys.The authors also point out that companies have more ways than ever before to find out what their customers think of them.
Orderly Health — An AI-powered concierge to help employees navigate their healthcare.
The concierge and other employees wore dark blue, no-lapel suits known as aboscos.
Healthtap has also been building out its enterprise business, selling subscriptions to companies like the supply chain management company Flextronics, which offers so-called Healthtap Concierge services as an employee perk.
While some of corporations already offer a concierge service for their employees, they typically do this through an in-house employee who does the errands.
In addition, it is testing concierge services to perform employees' personal chores.
Motorola, Hewlett-Packard, Microsoft and Oracle offer corporate concierge services so that employees will not have to fret about the minutiae of their everyday lives on (God forbid) company time.
