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The bank also revealed that another £50m was needed to cover a computer system failure which left millions of people without access to their accounts.
Company spokesman Jim Olson said that could be called an internal computer system failure, but he stressed that it was an internal issue and no external breach was involved.
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The system is software fault- tolerant so that computer system failures will not cause loss of data.
But the last 12 months also have seen a number of large-scale service disruptions caused by computer system failures, airlines' poor response to otherwise uncontrollable bad weather events, and a number of other negative interactions with consumers that blew up in to national PR flaps.
Dell was not the only retailer to experience computer system failures due to heavy online traffic for Black Friday deals.
The bank, which is 80%-owned by the UK government, has also set aside another £50m to cover the cost of compensation of the recent computer systems failure that hit customers.
"It is borne out by other precedents of horses being disqualified - for example for taking the wrong course - then being reassessed off the back of these performances". The BHA has indicated the entry issue arose after "a computer systems failure" at racing's administrators Weatherbys.
RBS said it had taken a 125 million-pound hit from costs arising from a computer systems failure in June which prevented customers using their accounts, and could face additional costs when the full scale of the disruption becomes clear.
In a three-year sabotage spree he repeatedly squirted the caustic cleaning fluid into the company's computers, causing system failures and £32,000 worth of damage.
But it found the Computer Aided Dispatch (CAD) system failure was not an isolated incident.
It can be a computer glitch – the recent NatWest/RBS system failure is a case in point – or just a straightforward human error, according to Ann Robinson, director of consumer policy at uSwitch.com.
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