Sentence examples for complaints management from inspiring English sources

Put simply, complaints management needs to go back to basics.

Poor complaints management not only leads to disgruntled citizens, but also undermines public confidence.

Complaints management should be a core part of the operation: tightly integrated with all public facing departments.

Empowering individuals across the public sector to handle complaints and effectively embedding complaints management within customer service requires a new way of working.

It is those organisations that choose to prioritise the complaints management process and embed complaints-handling within core business processes that will transform effectiveness and, as a result, deliver truly enhanced public services.

Providing the public with the chance to discuss a problem or raise an issue directly addresses one of the key issues associated with poor complaints management: the lack of immediate response and feeling of irrelevance to the organisation.

A hospital's deputy director, who also heads hospital complaint management, generally manages complaint departments.

High risks were also identified for mental health screenings, health discharge assessments, incident reports, vaccinations, diabetes and complaint management.

According to the complaint, management representatives, in what would be a violation of the law, told employees they could not distribute union literature or discuss unionization anywhere on the premises of the center, which has about 300 employees.

Accordingly it seems reasonable to use complaint management as a powerful tool to retain customers.

This system mainly includes the management of scenic spots and entertainment facilities management, hotel management, delicacy recommendation, complaint management, emergency management and so on.