The "rules of the road" link on the home page at 1travel.com leads to addresses of airlines' complaint offices and to a hyperlink at the Department of Transportation.
The authors were able to identify N = 39 independent complaint offices.
Nationwide survey addressed to all independent complaint offices and to all psychiatric hospitals in Germany.
While complaint offices are regularly staffed by psychiatry-experienced, their relatives and professionals, patient's advocates are often retired employees of the respective hospitals.
To describe and characterize the work of independent complaint offices for users of psychiatric services and of ombudsmen in psychiatric hospitals.
The public would be short changed if the trust were replaced by a glorified complaints office".
And at some point in 2014 Isis opened a "complaints office" in its self-declared capital of Raqqa.
When Anita Lux worked in the complaints office of Dearborn's public-utilities department, a framed quotation hung on the wall, next to the time clock.
At the Shanda customer complaints office in Shanghai, where the staff work behind reinforced glass panels, an adviser, Cassie Fan, said: "We get about a thousand complaints a week".
