"complaint handling" is correct and usable in written English.
You would typically use it in a context related to customer service, support, or management. For example, "We strive to provide excellent complaint handling to all our customers."
First, it places the patient's or service user's experience at the very heart of defining good complaint handling.
Results show that confronting the deviant customer received the highest customer ratings in terms of perceived employee effort, complaint handling satisfaction, and behavioral intention.
29, said, he is fluent in 22 subjects related to five-star doting, which include in-room dining, knowledge of international customs and, of course, complaint handling.
This report describes an ideal complaints journey, as part of a drive to change complaint handling across the health and social care sectors.
The ombudsman also criticised the health board's complaint handling.
She noted that the FTC is more involved in setting strategy than individual complaint handling.
Representatives of the board are also due to attend a health complaint handling seminar organised by the ombudsman next month.
The ombudsman also recommended that £5,000 be paid to the family to acknowledge the "failings and provide financial redress" along with £500 for its "poor complaint handling".
The research and evidence we submitted to the Clwyd-Hart Review provides a powerful picture of what good complaint handling looks like.
This study investigates patients' expectations about complaint handling in hospitals.
We investigated patients' expectations of complaint handling in hospitals.
