Many complainants expressed concern that the comment belittled the seriousness of the subject matter of Roots.
Complainants were concerned that the figure was the maximum salary for the highest level of classroom teachers working in inner London.
The complainant's concerns were subsequently aired at the select committee by Abrahams, but in an interview before the work and pensions secretary's appearance, the former employee told the Guardian that the system of benefit sanctions is very subtle.
"Although some complainants were concerned that the ad was encouraging children to say 'booking' in the manner of the ad (and that some had reported this happening) we did not consider that this was tantamount to having encouraged these children to use expletives.
Hence, the creation of policy disconnection is also achieved at the interpersonal level when fending off a complainant's concerns.
Independent complaints advocacy services (ICAS) provides information, support, and guidance to help complainants articulate their concerns and navigate the complaints system.
The complainant was further concerned that the newspaper had not made clear that the couple were separated.
This practice generates legitimate well-being concerns for some complainants: survivors who report may both rationally fear reprisal and experience traumatic stress in response to "triggers" such as the sound of an assailant's voice.
"It is of serious concern that these two complainants have waited nearly 12 months after I was arrested [in December 2012] to make their allegation and in the light of extensive media coverage I do not think it possible to have a fair trial".
Smith's concern over privacy for other complainants came as it emerged that the names of some of the women who had voiced concern about Rennard's behaviour had been circulated to some newspapers who repeatedly approached the women to ask them to speak out over a four-year period from 2008 onwards.
