Given limited information about differences in cultural competency by provider role, we compared cross-cultural skillfulness between physicians and nurses working at a Swiss university hospital.
As outlined by other authors, it should be clearly reported which of these important aspects of care are being measured: 1- interactions with providers; 2- process with care (accessibility and availability of service); 3- perceived competency of providers and 4-satisfaction with outcomes [ 19, 20].
Nevertheless, there are some determinants of satisfaction which are also common in both settings such as interpersonal relationship, respect and perceived competency of providers.
Providers rated their competency to provide contraceptive services on a scale of 0-3 as "don't have skills" (0), "require a lot of practice" (1), "require some practice" (2), or "fully competent" (3).
Longer and more in-depth training should be extended to the workplace, via supportive supervision and post-training follow-up, in order to ensure provider competency needed to provide high quality PAC services.
Studies have scrutinized the use of IMCI guidelines by health care providers for providers' competency in using them, appropriateness of referrals, cost efficiency, and correlation with various outcomes, in some cases resulting in modification of the algorithms used for determining when to refer sick children [ 5, 6].
The workshop's goal was to convene 'key stakeholders to discuss candidate core competencies that providers might need to help ensure the effective delivery of services for MNS disorders' (23).
The extent to which these impacted on the perception of competency of the provider cannot be determined, however, concerns were raised regarding the professionalism of health care providers.
Perceived technical competency of the provider is the subjective judgment of the patients about the professional skills and abilities of the health care provider to detect and manage their problem.
Producing competent health providers requires a competency-based curriculum and competency-focused assessment techniques.
