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Parasuraman et al. (1985) defined the dimensions of service quality by reliability, responsiveness, competence, access, courtesy, communication, credibility, security, understanding, and knowing the customers and tangibles.
Furthermore, four organizational antecedents have an impact on a company's network competence: access to resources, network orientation of human resource management, integration of intraorganizational communication, and openness of corporate culture.
Parasuraman et al. [28] develop SERVQUAL dimensions and state that there are ten dimensions affecting service quality as reliability, responsiveness, competence, access, courtesy, communication, credibility, security, understanding the customer, and tangibles.
Quality of care depends on both high technical competence, access to adequate equipment, and good client-provider interaction [ 8].
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H 3: The intervention will increase patient perceived competence (accessed via the PCS) for adopting physical activity.
The latter approach defines HL as the knowledge and competence to access, understand, appraise, and apply health information for health judgment.
The approach of symbolic analysis is particularly suitable for data processing in economics, in which partitioning of resources, competence, information access, or knowledge representation is common by the methodological design.
In the MENA region, as in most regions of the world, a diploma signals that its bearer has achieved a particular level of knowledge and competence, allowing access to higher levels of instruction.
This includes teacher education institutions who are preparing the next generation of K-12 teachers to enter their new classrooms with global competence and access to international education networks through which their students might engage in learning with students in other countries, instead of just about them.
In general, lack of time, competence and access to necessary services combined with an unclear division of tasks between medical and social care are mentioned by GPs as important barriers for providing psychological treatment such as counselling or other psychological interventions [ 20].
We hypothesized that satisfaction with nurse-led telephone follow-up, regarding general satisfaction, interpersonal aspects, technical competences, and access of care, could be different from satisfaction with hospital follow-up.
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