We further address two key questions: Are UGC-based customer needs comparable to interview-based customer needs?
Although this data collection method precluded the researchers being present to observe non-verbal cues, or to probe for additional information relevant to interpreting the data, self-complete surveys can be comparable to interviews in terms of obtaining authentic, rich and detailed qualitative data [ 51].
In order to compensate for cases missed because of failure to obtain an interview and given that the mean HADs score of those interviewed was comparable to those not interviewed, we have assumed that a similar percentage of the high scorers not interviewed would have MDD.
Validation studies reported a κ value of 0.71, a specificity of 88% and a sensitivity of 83% for the depression module of the PRIME-MD, which is comparable to longer interviews such as the Structured Clinical Interview for DSM-IV (SCID).
First, it is necessary to bear in mind the diagnostic criteria to define the result variable (case/non case) is very demanding, and it could not be comparable to a diagnostic interview.
For example: "What do you think of the quality of life of the client in general?" The psychometric properties are excellent and comparable to the full interview version [ 39, 40, 42].
This is not an artefact of self-report and is comparable to findings of interview-based surveys (Beesdo et al. 2009).
In order to make the interview setting comparable to the implementation setting, the employees were interviewed immediately after their PME.
In studies of relatives of individuals with schizophrenia [ 33, 34] and individuals with AN [ 35], the FMSS has been shown to be comparable to the Camberwell Family Interview [ 36], a 1 2 hour long semi-structured interview considered the gold standard for assessing expressed emotion.
The telephone SCID is comparable to a face-to-face interview [ 47] and administered by a trained interviewer.
