"Holding all else equal, commuters have lower life satisfaction, a lower sense that their daily activities are worthwhile, lower levels of happiness and higher anxiety on average than non-commuters," the report said, with the worst effects of travelling to work associated with journey times of between an hour and 90 minutes.
The worst train operating companies for customer satisfaction are also commuter services, with Greater Anglia attaining a rating of 42%, followed by Southeastern and First Great Western on 43% each.
"It is telling that satisfaction on the commuter routes into London, where there is a drive to axe guards and station staff in the name of profit, is in freefall".
The Which? magazine scoreswere based on the overall customer satisfaction of leisure and commuter passengers and the likelihood of them recommending the firm to a friend.
"They know me on the bus," she said, reporting with satisfaction that she recently directed a fellow commuter who was having a problem with his mortgage loan to a bank representative who could solve it.
Likewise, lower levels of satisfaction with social contacts were reported among commuters (more than 30 min) in Vienna (Delmelle et al., 2013), as well as lower prevalence of political participation in lower-income long-duration commuters in the United States (Newman et al., 2014).
The three worst train operators for customer satisfaction are in the south-east of England, as commuters become increasingly frustrated with services into the capital.
The bass and banjo lines skittered from run to run while the washboard chattered underneath, mimicking the commuters around us. "New York is just different," Brenner said, looking around with satisfaction.
The patient satisfaction levels we observed were also generally lower than those reported for nurse led commuter walk-in centres in London and outside London which ranged from 51%to79%9% [ 21].
