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Failure to follow up and communicate test results to patients in outpatient settings may lead to diagnostic and therapeutic delays.
Doctors are also learning the best ways to communicate test results and educate families about genomic testing.
Overall, observations indicate that physicians found it challenging to communicate test results to patients.
Furthermore, it was challenging for physicians to communicate test results in terms that were meaningful and comprehensible to patients.
There was consensus that a clinician would ideally be the most appropriate person to communicate test results to reassure patients, provide further explanation and enhance safety.
Given certain unique vulnerabilities in EHR-based settings, our findings are noteworthy for healthcare organisations that are currently implementing EHRs to communicate test results.
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Five main themes emerged from the data: current methods of communicating results, factors that should influence the methods for communicating results, bearing responsibility for the task of communicating test results, barriers to communicating results, problems inherent in different methods of test result communication and perceptions of patients' expectations.
"When Health's at Stake, Waiting Is the Hardest Part" (July 24) brings attention to a critical issue in patient-centric care: the importance of communicating test results in a timely manner.
Because the pre- and postanalytic processes extend into the clinical operations of the hospital, the laboratory can play an important role in promoting patient safety by assisting clinicians with test ordering, communicating test results appropriately, and aiding in the interpretation of results.
Our observations showed that physicians communicated test results in different ways.
The inconsistent and informal ways of communicating test results – for example by phone – in mainstream medicine also led to confusion.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com