He said he had visited Reader and found him unable to communicate, adding: "There were nine officers there, six armed with machine guns and three in his room, which doesn't help recovery.
A year in and he says, "It's a lot easier now to communicate," adding the next step would be "opening up APIs and adding data standards so [the information] is accurate".
(In public comments on its situation in London yesterday, Uber CEO Dara Khosrowshahi said the company had been "guilty of not communicating", adding: "I think we were generally immature in how we deal and dealt with regulators").
Families at their best actively communicate, he added.
"A lot of ads that today look like memorabilia were, in their time, leading-edge ways to communicate," he added.
Many people have been confused or hurt, or just misunderstand what I was trying to communicate," he added.
"The generation that grew up with Super Mario is entering the workplace, entering politics, so they see games as just another good tool to use to communicate," he added.
"Nothing is more important than ensuring all of our young people have the skills they need to read, write and communicate," he added.
It's in the world we live in and, as long as it's used with responsibility, I think it's a good way to communicate". He added: "If they breach a rule that we have, there are going to be some consequences.
"It's one of the clearest ways we can communicate," he added.
