commitment to customer

USAGE SUMMARY

The phrase "commitment to customer" is not entirely correct; it should be "commitment to customers" for proper usage in written English.
You can use it when discussing a company's dedication to providing excellent service and support to its customers. Example: "Our commitment to customers drives us to continuously improve our products and services."

⚠ May contain grammatical issues

Human-verified examples from authoritative sources

Exact Expressions

55 human-written examples

The web site currently offers more than 80 product models, each with several customization options, keeping in line with commitment to customer service.

Journal of Innovation and Entrepreneurship

It's our commitment to customer service -- and we certainly oughta be committed, 'cause we think we're selling the best cars around, and that's no accident!

Huffington Post

It proclaims a fervent commitment to customer satisfaction.

The Economist

On the first rebranded train on Monday, Horne says: "It's a commitment to customer service".

The Guardian - Business

"If they are behaving this way, you have to wonder about their commitment to customer service".

The New York Times

Commitment to customer satisfaction is now a vow many businesses make.

Massachusetts Institute of Technology

Human-verified similar examples from authoritative sources

Similar Expressions

5 human-written examples

"I thought it showed a real commitment to customers," said Mr. Mansfield.

The New York Times - Travel

"It will position us with the capital strength and scale to enhance our commitment to customers and communities".

The New York Times

We recommend that banks incorporate CSP concerns into their corporate governance mechanisms, review their commitment to customers and attach greater importance to relations with the community.

Journal of Cleaner Production

In a statement, Wells Fargo said it "reached these agreements consistent with our commitment to customers and in the interest of putting this matter behind us".

The Guardian - Business

There are six significant drivers of customer satisfaction for companies to pay attention to: adaptability, commitment to customers, connection with other customers, product assortment, easy transactions and appealing environment.

Massachusetts Institute of Technology

Expert writing Tips

Best practice

Always use the plural form, "customers", when referring to a general commitment to those who use a service or product.

Common error

Avoid using the singular "customer" when referring to a general business principle. Use "customers" to reflect a commitment to all clients.

Linguistic Context

The phrase "commitment to customer" functions as a noun phrase, typically used to describe an organizational value or business strategy. It is often found in mission statements, marketing materials, and company communications aiming to emphasize a focus on client relationships.

Expression frequency: Missing

Frequent in

Science

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Formal & Business

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Less common in

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Ludwig's WRAP-UP

The phrase "commitment to customer" is flagged by Ludwig as needing correction; it should be "commitment to customers". This is because the singular form is rarely appropriate in general business contexts where the commitment extends to all clients, not just one. While the phrase is intended to convey a strong dedication to client satisfaction, its grammatical inaccuracy undermines its professional impact. For more polished communication, consider using "commitment to customers" or alternatives like "dedication to customer service" or "customer-centric approach". Ensure that your writing reflects attention to detail and grammatical precision to reinforce your company's values effectively.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

Commitment to customers

Pluralizes "customer" to align with standard English usage.

Dedication to customer service

Replaces "commitment" with "dedication" and adds "service" for clarity.

Customer-centric approach

Uses a more business-oriented term emphasizing customer focus.

Focus on customer satisfaction

Shifts the focus to the outcome of customer interactions.

Customer-first philosophy

Highlights the prioritization of customers within a business.

Devotion to customer care

Uses "devotion" to indicate a strong level of commitment.

Customer commitment

Reorders the words for a slightly different emphasis.

Pledge to customer satisfaction

Replaces "commitment" with "pledge," indicating a promise.

Customer loyalty program

Focuses on a structured system to retain customers.

Customer relationship management

Highlights the strategic management of customer interactions.

FAQs

What's the correct way to say "commitment to customer"?

The correct phrase is "commitment to customers". Using the plural form of "customer" makes it grammatically sound.

What does "commitment to customers" mean?

It signifies a company's dedication to providing excellent service, support, and overall satisfaction to its clientele.

What are some alternative ways to express "commitment to customers"?

You can use phrases like "dedication to customer service", "customer-centric approach", or "focus on customer satisfaction" to convey a similar meaning.

Why is it better to say "commitment to customers" instead of "commitment to customer"?

Using "customers" reflects that the commitment extends to all individuals who engage with the business, not just one singular client.