Leadership is often cited as the single most important factor contributing to collaborative client-centered care.
MI is a collaborative, client-centred counselling style for promoting behaviour change [ 19].
Incentives to encourage collaborative client-centred care and quality care in general include recognition for innovation and excellence, team building exercises, and time protected for network specific responsibilities.
The latter implies a collective commitment to excellence in task performance in collaborative client-centred care with minimal conflict [ 21, 45, 47, 65, 67, 71, 72, 75].
Organizational factors identified as process determinants of collaborative client-centered care are care team composition, educational opportunities, incentives to encourage collaboration/client-centred care, leadership, role recognition, standards of practice, and process evaluation and feedback.
Beliefs and attitudes of PCN participants are ideally congruent with those of collaborative client-centred practice in members viewing this endeavour as worthwhile and being motivated towards this end [ 21, 53, 65, 67, 70, 71].
This finding highlights the importance of providing a collaborative, client-centred approach where treatments and interventions are discussed and negotiated, non-coercively, between professionals and service users and where individualised care is planned together and reviewed.
High-quality PSE is both influenced by and facilitated by the interaction of several factors that promote competence within a defined scope of practice and within a collaborative, client-oriented health system that reflects local country needs.
Since the imperative for collaborative, client-led research is well established in this area, consistent with the philosophy of inclusive development [ 8], and seen as a key principle of practice in qualitative systematic review [ 9], we reasoned that this feature did not require further justification.
The model involves a collaborative, client-centred therapeutic approach to enhance skills for recovery through regular goal setting and individualised care planning and review and its implementation was associated with improved staff and service user satisfaction and greater service user involvement in their care [ 114].
As well as structuring a collaborative, client-centred approach between practitioner and client, SDM promotes the sharing and use of information on the benefits and harms of care options in the form of patient decision aids, which assist the client in making preference sensitive decisions [ 7].
