Clinic satisfaction questionnaires were given at the end of routine appointments, and returned in stamped addressed envelopes.
The second factor comprised those questions which were about the quality and cost of the clinic (quality facilities and environment of clinic, satisfaction with billing and complaints).
In this issue of the British Journal of Cancer, Phillips et al (2010) report on a three-item patient-reported clinic satisfaction measure for young adults.
There is an urgent need to confirm its usefulness, refine the approach if necessary, and embed quick, robust, user-friendly patient-reported clinic satisfaction assessments in every day practice.
The following factors were included in the multivariate model: gender, time to clinic, satisfaction with past B12 injections, several perceived disadvantages of injections (shots are painful, frequent visits to see MD/nurse, cost to health care system), and one perceived disadvantage of pills (won't see MD/nurse as often).
Satisfaction from ART clinic: Perceived satisfaction from the ART clinic was measured.
Additional file 1: Robert Schad naturopathic clinic patient satisfaction survey.
We assessed the outcomes of implementing the quality improvement program through the attendance of the participants to appointments, the attendance of both the NP and the practice nurse for the combined clinics, and staff satisfaction.
An earlier study of acute minor illness where index visits were made to EDs, family physicians or walk-in clinics, showed patient satisfaction with patient-centred care was associated with reduced reutilisation rates.
These barriers can inhibit a health care system's efforts to promote a safe, patient-centered environment by compromising respect for patients, contributing to errors in patient identification, limiting care coordination across clinics, and reducing satisfaction with care delivery [ 17].
