client satisfaction

USAGE SUMMARY

'client satisfaction' is correct and can be used in written English.
You could use it in a sentence such as, "Our goal is to ensure client satisfaction through excellent customer service."

✓ Grammatically correct

Science

News & Media

Formal & Business

Human-verified examples from authoritative sources

Exact Expressions

59 human-written examples

Client satisfaction ensured repeat business and referrals.

The Guardian

Our first vision is to maintain the client satisfaction.

Stanford University

Does this mean surrendering medicine's nobler values in the service of mere client satisfaction?

The New York Times - Health

Everyone inside the citadel believes fees and commissions drive innovation, the entrepreneurial spirit and client satisfaction.

The Guardian - Business

That increases the chances of victory and client satisfaction with the firm.

The New Yorker

Courses will also build your ability to understand customer needs and improve client satisfaction.

The Guardian

It means client satisfaction and client innovation, but it also means sales — getting the business.

The New York Times

Selection criteria focus on attorneys who demonstrate the highest standard of Client Satisfaction.

Cornell University

Client satisfaction improves because you get things done more quickly.

Forbes

The program has significantly improved clinic infrastructure, service quality and client satisfaction.

Forbes

I call this "touch" and it has a huge impact on client satisfaction and perceived value.

Forbes

Expert writing Tips

Best practice

Use "client satisfaction" when referring to the degree to which a client's needs and expectations are met. Always follow up with specific metrics or examples to demonstrate how satisfaction is measured and achieved.

Common error

Don't use "client satisfaction" interchangeably with customer service. Customer service is an action or department, whereas "client satisfaction" is the result or metric indicating how well those services are received.

Linguistic Context

The phrase "client satisfaction" functions primarily as a noun phrase, often acting as the subject or object of a sentence. As seen in the examples provided by Ludwig, it is used to denote a specific metric or goal within business, healthcare, and service-oriented contexts. Ludwig AI indicates that it's grammatically correct.

Expression frequency: Very common

Frequent in

Science

37%

News & Media

30%

Formal & Business

33%

Less common in

Ludwig's WRAP-UP

The phrase "client satisfaction" is a grammatically correct and very common noun phrase used to describe the extent to which a client's needs and expectations are met. Ludwig highlights its prevalence across diverse fields such as science, news media, and formal business settings. It's essential to measure and improve "client satisfaction" through strategies like surveys and personalized service. While often interchanged with customer satisfaction, "client satisfaction" is more common in professional contexts. Alternatives include "customer delight" and "client approval". Ludwig's AI confirms its correct usage, emphasizing its role as a vital component in strategic decision-making and service provisions.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

satisfied clientele

Refers to the group of clients who are pleased with the services.

customer delight

Focuses on exceeding expectations rather than just meeting them.

client approval

Highlights the clients' agreement or endorsement of the services.

customer contentment

Emphasizes a state of peaceful happiness and satisfaction.

favorable client experience

Focuses on the overall positive interaction a client has.

positive client feedback

Highlights the favorable responses received from clients.

positive customer perception

Highlights how customers view or understand the service.

high service ratings

Focuses on the scores or evaluations given to the service provided.

successful client outcomes

Emphasizes achieving positive results for the client.

customer loyalty

Indicates repeated business and a strong relationship.

FAQs

How can I measure "client satisfaction"?

You can measure "client satisfaction" through surveys, feedback forms, and direct communication. Tools like the "Client Satisfaction Questionnaire" (CSQ-8) are also commonly used.

What are some strategies to improve "client satisfaction"?

Strategies include active listening, providing personalized service, promptly addressing concerns, and consistently exceeding expectations. Regularly seeking "positive client feedback" also helps.

What's the difference between "client satisfaction" and customer satisfaction?

While often used interchangeably, "client satisfaction" is typically used in professional service contexts (e.g., law, consulting), whereas customer satisfaction is more common in retail and general consumer businesses. Both refer to the degree of fulfillment of expectations.

What can I say instead of "client satisfaction"?

You can use alternatives like "customer delight", "client approval", or "favorable client experience" depending on the specific nuance you want to convey.