client relationship manager

USAGE SUMMARY

The phrase "client relationship manager" is correct and usable in written English.
It is typically used in a business context to refer to a person responsible for managing and nurturing relationships with clients. Example: "As a client relationship manager, my primary goal is to ensure customer satisfaction and foster long-term partnerships."

✓ Grammatically correct

News & Media

Formal & Business

Human-verified examples from authoritative sources

Exact Expressions

8 human-written examples

The bride, 26, is a client relationship manager with American Express in New York; she manages the company's strategic relationships with merchants in the cruise and theme park industries.

The New York Times

Ask people to make a pledge, says Richard Parker, client relationship manager at The DoNation.

The Guardian

She became a client relationship manager with the private banking arm of a well-known international bank in the Bahamas.

The Guardian

The bride, 29, works in Manhattan as a client relationship manager for Experian CheetahMail, an e-mail marketing unit of Experian, the credit monitoring company.

The New York Times

Merrill Lynch, for one, recently instituted a "financial parenting" program geared toward children to "heighten awareness of wealth's responsibilities," said Scott Cooper, a senior client relationship manager.

The New York Times

Krall moved to a big European bank, again as a client relationship manager – in effect, someone who finds wealthy clients and keeps them happy.

The Guardian

Human-verified similar examples from authoritative sources

Similar Expressions

52 human-written examples

And many of the banks that are expanding their operations here speak of intense competition for everything from client relationship managers to compliance staff and systems operators.

The New York Times

"The economic crisis has presented client relationship managers with challenges that they have neither the experience nor the skills to deal with," the study said.

The New York Times

For example, they predict that over the next two years the number of front-line "client relationship" managers will fall 45% in Europe, the Middle East and Africa.

Forbes

Customer relationship manager, HM Revenue and Customs.

The Guardian

A lot may depend on the trust between the individual client and the relationship manager at the bank; if the bond is strong, then a bad year such as 2008 can be explained away.

The Economist

Expert writing Tips

Best practice

When describing the role, specify the industry or type of clients managed to provide context (e.g., "client relationship manager in the financial sector").

Common error

Avoid using "client relationship manager" interchangeably with roles that primarily focus on sales or technical support; the role is about nurturing existing relationships for long-term value.

Linguistic Context

The phrase "client relationship manager" functions as a noun phrase identifying a specific job role. This role primarily involves managing and nurturing relationships with a company's clients.

Expression frequency: Uncommon

Frequent in

News & Media

50%

Formal & Business

37%

Science

13%

Less common in

Wiki

0%

Encyclopedias

0%

Reference

0%

Ludwig's WRAP-UP

The phrase "client relationship manager" is a grammatically correct and professionally recognized term defining a role focused on managing client relationships. Ludwig AI confirms its usability in English. While its frequency is considered uncommon, it is widely understood in news, business, and some scientific contexts. Related phrases include "customer relationship manager" and "client account manager". When using the term, clarity can be enhanced by specifying the industry or client type. This role is distinct from sales and support, emphasizing long-term relationship nurturing.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

customer relationship manager

Replaces "client" with "customer", a common synonym in similar business contexts.

client account manager

Substitutes "relationship" with "account", emphasizing the management of specific client accounts.

key account manager

Focuses on managing the most important or 'key' client accounts.

relationship management specialist

Highlights the specialized nature of relationship management.

client development manager

Emphasizes the growth and development aspect of client relationships.

partner relationship manager

Highlights the management of relationships with partners rather than direct clients.

strategic account manager

Focuses on a strategic approach to managing client accounts.

customer success manager

Shifts the focus to ensuring the client's success with the product or service.

business relationship manager

Widens the scope to all business relationships, not just client-specific ones.

account executive

Highlights the executive role in managing client accounts and relationships.

FAQs

What are the key responsibilities of a "client relationship manager"?

A "client relationship manager" is primarily responsible for maintaining and enhancing relationships with existing clients, understanding their needs, and ensuring their satisfaction with the company's products or services.

What skills are essential for a successful "client relationship manager"?

Essential skills include strong communication, interpersonal, and problem-solving abilities, as well as a deep understanding of the company's products or services and the client's industry.

How does a "client relationship manager" differ from a sales manager?

While a sales manager focuses on acquiring new clients and closing deals, a "client relationship manager" concentrates on nurturing existing client relationships to ensure long-term loyalty and repeat business. Think of it as hunting versus farming.

What can I say instead of "client relationship manager"?

You can use alternatives like "customer relationship manager", "client account manager", or "key account manager" depending on the specific context and responsibilities of the role.