We also aimed to identify the extent and quality of the services provided by lay counsellors in health facilities and to assess differences in quality of services, client counselling satisfaction and accuracy of data recording.
The Consumer Credit Counselling Service, which provides free help and advice to those struggling with debt, said 30,446 (32%) of the 96,334 clients counselled in the first half of this year had no "appropriate" solution to their debts.
Monthly HTC reports include the number of clients counselled and tested, number of positive results, and a breakdown into sex, adults and children (14 years and below).
More voucher providers reported clients counselled on the importance of breastfeeding, but more non-voucher providers said they counselled women on family planning, which is unexpected due to the fact another voucher for family planning is available for poor women.
From the interviews of facility managers and clients, we found that the same facility managers endorsed the quality of the lay counsellors' work and that there was no difference in satisfaction level between CT clients counselled by lay counsellors as those counselled by other health care workers.
Data on utilization showed that during the previous one month prior to the survey, there were 9314 clients who received HIV counseling in all the three districts, however out of total clients counseled, 6772 (72.7%) were tested for HIV.
Self-reported adherence between clients counseled by HCWs compared to ASW after the ASW intervention was similar and not statistically significant (p>0.05).
All the HIV positive clients counseled individually on infant-feeding.
The mean number of clients counseled each day per counselor was 8, range 5 12.
b) Are all the HIV positive clients counseled individually on infant-feeding?
