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Discover Ludwig"client centricity" is correct and usable in written English.
You can use it when referring to a business model or approach that focuses on the needs and interests of the client. For example: The company adopted a client-centricity approach in order to provide better customer service.
Exact(2)
"The agency was built and developed on the principle of client centricity and its incredible success is testament to this".
So what is my first priority as CRO? Client centricity.
Similar(58)
Legal providers instead tout their "innovation," "client-centricity," and "cutting-edge technology.
The dual role and "client-centricity" of in-house teams is markedly different from law firms.
Why? Increasing marketing budgets, handing out more awards, and chanting "innovation" creates a (false) impression of client-centricity.
Law firms pay lip service to "client-centricity" and "innovation," but the Citi Report's findings suggest most are more focused on short-term preservation of PPP and less on systemic changes required to provide legal consumers with what they need.
Customer centricity means centering everything you do around the customer.
If you want customer focus to be a priority, behave in ways that highlight customer centricity.
Can companies scale up and perpetuate extreme customer centricity?
Companies have been trying to adopt customer centricity for nearly 20 years now.
The adage "You can't manage what you don't measure" applies to customer centricity, too.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com