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Citizens' feedback in small states will be faster in revealing what they desire.
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They need to share information and experience in enhancing citizen feedback and participation for development.
Adding citizen feedback can be a valuable addition to the bank's quest to ensure development dollars are well spent.
"Cities are opening up more and more data, but the development of citizen feedback systems has not been so fast", explained Niemi-Hugaerts.
While we are optimistic that prioritising citizen feedback has the potential to change how development is done, the road ahead is still uncharted and daunting.
We are at a critical point in history where prioritising citizen feedback has the potential to unleash massive changes in the way development is pursued.
To the extent that we uncover truly transformative insights, or – better yet – models that are replicable and scalable, we then plan to mainstream these models with the government, agencies, and organisational partners poised to make citizen feedback a new norm.
– Create a citizen feedback and collaboration page at GetSatisfaction.
This information is directly channeled to government officials who take this citizen feedback seriously.
Tim Kelsey, NHS England's director of patients and information, said direct patient and citizen feedback was vital to improving services the NHS provides.
A Citizen Feedback model is being scaled up across Punjab.
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