In many ways, it represents the first market attempt to replicate the uses available to users through unauthorized services with two caveats: it charges for works and it incorporates obstacles for unreasonable re-distribution.
Mr McCausland said a range of issues had been raised with regard to overcharging, double-charging and "even charging for work that could not have been carried out" by more than one contractor over a number of different districts.
The company's operating earnings, which exclude the charge for work force cuts, rose 3 percent, to $4.3 billion, or $3.91 a share.
The state is suing the Sears, Roebuck & Company, claiming it cheated hundreds of customers at its New Jersey auto repair centers by charging for work that was never done or was unnecessary.
It warned of poor quality work, cash deposits disappearing, overcharging, and charging for work not done.
The new program resulted in mechanics and service managers over-billing customers, charging for work that wasn't performed and charging for work that wasn't needed.
The most prevalent form of misconduct is the practice of simply charging for work done poorly, or not done at all, a HuffPost review found.
Fannie Mae and Freddie Mac failed to keep tabs on thousands of contractors hired to manage more than 1 million foreclosed homes, possibly exposing the mortgage giants to double billing or charging for work that was never done, according to an alarming Federal Housing Finance Agency report.
Domestic services, including home cleaning, gardening and handyman services are greatly influenced by the time of service delivery, with higher rates charged for work conducted on Saturday and Sunday.
Of the hundreds McKinsey's researchers talked to, three-quarters were convinced that they had prepared their charges well for work.
