Training healthcare professionals in patient-centred skills enable them to provide PCC to their patients [ 42].
In terms three and four, learning goals included an introduction to patient-centred skills and clinical examination skills.
The "five step model" [ 20] links physicians' patient-centred skills with a more focused proceeding within the interview.
Fortin [ 7] focused on integrating patient-centred skills (listening, negotiating, responding to emotion empathetically, focusing the patient's story) into a medical interview skills course.
Primary care providers can be taught to use patient-centred skills to recognize which patients have health anxiety, to express empathy, and to guide patients who demand excessive care in more effective medical decision-making.
Fortunately, our results also give reason to believe that if care providers continue to improve on the patient-centred skills they learn during medical training, they already "come a long way".
Young people fully or partially disengaged from services as a behavioural response triggered by healthcare professionals lacking facilitative and person centred communication skills (seen more in Case 1).
On the basis of this experience, we would suggest that working on a life review process should only be undertaken by a trained helper equipped with knowledge regarding the nature of dementia, Kitwood's person-centred approach, cognitive processes, the life review model and, most importantly, person-centred counselling skills (Rogers, 1980).
Continuing professional development supports the maintenance and extension of patient-centred interviewing skills.
