Sentence examples for centre agent from inspiring English sources

The solution features a standard Salesforce.com integration that makes its CRM use seamless: The call centre agent can see the customer history, edit or create a new account.

Something drastic and significant needs to happen to contact centre agent salaries if firms want to attract, retain and deliver the customer service and customer experience that they aspire to.

So, the Gravity Payments story got me to wondering……If the average contact centre agent in the UK earns around £18k ($27k) a year, which is below the UK national average of £26k ($40k) per year, what would be the effect of doubling or significantly increasing their wages?

In 2004, she was successively a tradesperson, a factory worker, and a call centre agent.

Over the last 18 years I've worked my way up the career ladder from a call centre agent to Chief Operating Officer.

In my fieldwork, I met many young men who were motivated by perceived social and economic gain: 20-year-old call centre agent Edwin wanted to be more attractive to girls.

More than three-quarters of the calls are answered within 30 seconds by call centre agents who after an initial conversation with the patient, book same day phone consultations with the first available appropriate healthcare professional.

Far from preparing prisoners for work outside it is likely to actually make it more difficult for people in the normal world of work to obtain jobs if, as the Ministry of Justice is saying in their advertising it offers ", lower costs and overheads for trained contract centre agents".

"The opportunity for your organisation is a higher corporate responsibility profile by engaging in a high-profile initiative supported by the Ministry of Justice, lower costs and overheads for trained contract centre agents, flexible resources that can deal with overflow calls and specific projects, all dedicated to growing and supporting your business," the leaflet read.

However, in 2011, the Philippines overtook India in employing the most number of offshore call centre agents.

Slovakian Tatra Bank is currently rolling out a voice biometric system that will authenticate customer identities while they are speaking to call centre agents.