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This lack of knowledge and training results in confusion and missteps that can lead to patient care errors, poor communication, hostile working conditions, and decreased job satisfaction.
Research efforts and policy initiatives in health care errors and injury to health care workers have attracted increasing attention in recent years.
There were inconsistencies with patient handoffs between the labor and birth unit and the maternity unit that contributed to dissatisfaction between units and potential patient care errors.
Incorporating the lessons learned in high-risk industries like aviation and nuclear energy, medical centers across the country have begun promoting protocols, procedures and checklists to prevent health care errors.
Last year the NHS spent £1.3bn on payouts after being sued by patients over care errors.
Surgical care errors contribute to a significant burden of disease despite the fact that 50%% of complications associated with surgical care are avoidable (http://www.who.int/patientsafety/worldalliance/en/).
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However, there was difficulty for some participants in characterising non-compliance as a health care error.
Evidence on primary care error comes mainly from the statistics of the medical defence organisations and from small pilot studies [ 10].
We observed that reasons for complaints were mainly a result of a surgical or a medical complication, such as in an Australian study [ 28], and "substandard care" (error or delay in diagnosis or treatment, and information or surveillance problem).
(Senior Manager, Non-Clinical Services) Other participants stated that hand hygiene non-compliance should be construed as a health care error: If there is a widely accepted view that this (hand hygiene) needs to be done and it's not been done, then not doing it could fall into the error category.
Accordingly, our aims were to seek senior hospital managers' views on current and innovative strategies to improve hand hygiene, whether failure to adhere to hand hygiene best practice should be conceptualised as a health care error and whether hand hygiene strategies would benefit from penalty-based strategies that focus on individual responsibility.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com