The report states: "Between 2003 and 2009, UK forces in Iraq faced gaps in key capability areas".
There are strict predecessor/successor interactions regarding single capability areas.
BPM is not considered Projects directly affect capability areas.
The five capability areas for Enterprise 2.0 are communication, collaboration, community, construction, and search as per Booz et al. ([2010]).
The model focuses on a single core process with multiple related capability areas, which include management and support processes.
Forstner et al. (2014) provide a decision framework for determining optimal changes in process capability levels, focusing on a single process and related capability areas.
The common approach is to group capabilities with similar characteristics into capability areas and eventually into factors (Rosemann and vom Brocke 2015).
As PRODUCT has just started to work on BPM, it focuses on fundamental capability areas, such as process design and modeling, enterprise process architecture, and process measures.
Another extension would be explicitly differentiating multiple capability areas as included in de Bruin and Rosemann (2007) BPM capability framework and, correspondingly, modeling the effects of BPM-level projects in greater detail.
The BPM capability framework comprises 30 BPM-related capability areas grouped into 6 factors, i.e., strategic alignment, governance, methods, information technology, people, and culture (Rosemann and vom Brocke 2015).
